Shipping policy
At American Luxury Gifts, we are committed to delivering your order quickly, securely, and with care. Please review our shipping policy below for details regarding processing times, delivery estimates, and shipping terms.
Order Processing
All orders are processed within 1–3 business days unless otherwise stated on the product page.
Orders placed on weekends or holidays will begin processing on the next business day.
During peak seasons, promotions, or holidays, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery times begin once your order has been processed and shipped.
Standard Shipping
3–7 business days
Expedited Shipping
2–4 business days (where available)
Express Shipping
1–2 business days (where available)
Shipping options and pricing will be displayed at checkout based on your location.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery status.
Please allow up to 24 hours for tracking updates to appear.
Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact our support team before placing an order.
Shipping Rates
Shipping rates are calculated at checkout based on:
- Delivery location
- Package size and weight
- Selected shipping method
We may offer free shipping promotions on qualifying orders.
Delays & Carrier Issues
While we work hard to ensure timely delivery, shipping times may be affected by:
- Weather conditions
- Carrier delays
- High seasonal volume
- Incorrect shipping information provided at checkout
American Luxury Gifts is not responsible for delays caused by third-party shipping carriers.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
If an incorrect or incomplete address is provided, delays or additional carrier fees may occur.
If you notice an address error, contact us immediately after placing your order.
Lost or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery so we can assist with a resolution.
Corporate / Bulk Orders
For large-volume or corporate gifting shipments to multiple addresses, please contact our team for custom shipping support.
Contact Us
If you have any shipping questions, please contact us:
American Luxury Gifts
Email: support@americanluxurygifts.com
Website: americanluxurygifts.com